The Inject Coordinator will work closely with the Group Inject Capability Manager and functional leads to implement new initiatives or programs across the network of 140 clinics.
This is a maternity leave cover role for 12 months, fixed term contract.
Who are we?
Originating 15 years ago in Australia, Laser Clinics Group is the industry leader in non-invasive aesthetic treatments; Laser Hair Removal, Cosmetic Injections, Skin and Body treatments and we have an in-house skincare brand; Skinstitut and Skinstitut Expert.
Our network is a franchise-based business. Each location is owned 50% by the Franchisee and 50% by the Franchisor, which means we have a significantly vested interest in the success of each clinic. The Company has operations within Australia, New Zealand, the United Kingdom, Singapore, and Canada with ambitious plans for international expansion. With over 215 clinics globally, we are the market leading Aesthetics provider.
As the Inject Coordinator, you will be responsible for:
Internal Communications - Lead and manage daily, weekly and monthly communications to support Franchisees and Cosmetic Injectors across our network of 140 clinics in AUS
Injector Training Events - Responsible for the coordination of Cosmetic Injector training across NSW, QLD & VIC on a monthly basis, workshops and events including event planning, budget control and presentation of content
Project Implementation Support - Take the communications lead for new initiatives being rolled-out across the ANZ network and devise communications plan to support implementation
Franchisee & Cosmetic Injector Engagement – Execute opportunities to support the Senior management & field team in improving Franchisee and Cosmetic Injector engagement with annual surveys, communications, projects and events as required with direction Group Inject Capability Manager
Telehealth Engagement – Roster management, compliance and monthly audit support, billing, and support activities
About you
Experience working in the beauty/retail industry highly regarded
Demonstrated experience leading communication within an organisation
Proven experience creating and executing events
Experience working in a healthcare or clinic setting highly desirable
Excellent communication and presentation skills (written and oral)
Excellent stakeholder management and conflict resolution
Strong planning, organisation and time management skills
The ability to multitask, prioritise and troubleshoot
Strong reporting and presentation building skills
Ability to build sustainable, positive relationships internally and externally
Excellent computer skills; Outlook suite, clinic booking software, travel booking website, learning management system
Attention to detail, initiative and drive
Why Laser Clinics Group?
Receive quarterly complimentary skincare products from Skinstitut/Skinstitut Expert ranges
Heavily discounted clinic treatments, up to 70% off RRP
Access to ongoing training and development
Office in the heart of North Sydney, footsteps from the train station