THE ROLE 

At Laser Clinics New Zealand, we are committed to building a diverse team and inclusive culture where we can be the best version of ourselves. Laser Clinics is the largest cosmetic clinic in the world, specialising in Laser Hair Removal, advanced skin treatments, cosmetic injectables and body sculpting. Every client that enters our clinic is asked “what results are you looking for”. Our team tailors every beauty treatment for every client. That way, every client leaves satisfied with their result. 

The role of Clinic Manager at Laser Clinics New Plymouth is to lead, coach, inspire and drive the performance of their teams and their clinic business. 

ROLE & RESPONSIBILITIES

• Lead and treat in skin, laser and Skinstitut
• Ensure that financial budgets for sales, conversion, product attachment and labour productivity are achieved 
• Continually assess the performance of each treatment category within the clinic (laser, skin, inject and body) and create action plans to address any areas of underperformance 
• Manage and coach your team members to achieve and exceed their agreed Key Performance Indicators (KPIs) 
• Plan and manage staffing requirements of the business to ensure adequate coverage and labour productivity 
• Lead the team to deliver on our Customer Value Proposition (CVP) – Beauty Tailored To You 
• Drive a culture of feedback and continuous performance improvement across the team by assessing skills gaps, putting in place tailored training plans for team members and managing performance 
• Ensure that marketing promotions and campaigns are executed in clinic 
• Manage the timely submission and accuracy of all financial areas of the business including payroll, time and attendance and invoice payments 
• Drive the operational excellence of the clinic and lead day-to-day retail disciplines (end of day, stocktake, roster optimisation etc) 

ABOUT YOU

The ideal candidate will possess: 

• Formal Beauty qualification (minimum Level 4)  
• Ideally 1-2 years of minimum experience in team leadership 
• Proven capability to motivate staff to achieve KPI targets 
• Ability to work in a very high-volume, fast-paced environment 
• Excellent communication skills and the ability to drive a positive team culture 
• High computer literacy 

PERKS

• Generous discounts on treatments and products 
• Monthly incentives and opportunities to earn bonuses 
• Top performers get invited to our annual black-tie Gala Dinner, held at a surprise location every year 
• Access to our Employee Assistance Program 
• Amazing careers pathways through our ever-growing 200+ clinics worldwide 

CAREERS TAILORED TO YOU

Established in 2008, Laser Clinics is the market leader in non-invasive aesthetic treatments. Our business comprises of laser hair removal, cosmetic injectables, advanced skin treatments, and the high-performing skincare brand, Skinstitut. 

HOW TO APPLY

To join our talent pool for future and current opportunities in NZ please submit your resume by hitting the 'Apply Now’ button. 

laserclinicsnewzealand.co.nz/careers